Sundial Values
We believe that our people make us the best conference and training services group in the country. Our values are embodied every day in their professionalism, experience, quality and respect for our customers and each other.
As part of Sundial Group, and with its office occupying a building within the grounds of its Northamptonshire venue, SOS falls under the umbrella of the company's main policy documents, PDFs of which are available below.
Professionalism
The discreet, seamless service that is Sundial's hallmark is ideally suited to our customers' very specialised needs. Sundial supported meetings are successful because of our attention to detail and ethical, professional approach.
Quality
Our standards are uncompromising with a relentless drive for value for money and continuous improvement. Our policies are designed to help our staff learn and develop, encouraging them to use their initiative and provide what's needed, when it's needed. We thrive on feedback and innovation. Sundial is an award-winning organisation.
Experience
Understanding customers' needs and providing responsive service are the long-term benefits we gain from attracting and keeping staff with the right skills and positive attitudes. This continuity also enables us to draw on a wealth of specialist experience.
Respect
Sundial is a family business. We started what we believe to be the first independent conference centre over 40 years ago. A lot has changed since then, but not our core belief in respect for those around us. 'Treat people as you would like to be treated' is a golden rule everyone can understand and appreciate.
Respect for the people around us – treating them as we would wish to be treated
Being a considerate employer, supplier and customer
- Prospective Employee 'Brochure' (PDF)
- Employee Training Policy (PDF)
- Sustainable and Ethical Purchasing Policy (PDF)
Behaving ethically and without prejudice
- Equal Opportunities Policy (PDF)
- Accessibility information (PDF)
- Health and Safety Policy (PDF)
- Health and Safety Arrangements (PDF)