Name Company Phone Email Name of event Start date End date Venue

SOS: Please rate our service on a scale of 1-10 (where 10 is excellent) Initial impression of SOS - 1 2 3 4 5 6 7 8 9 10 Willingness/Helpfulness of SOS Contact - 1 2 3 4 5 6 7 8 9 10 SOS's understanding of my needs/objectives - 1 2 3 4 5 6 7 8 9 10 Suitability of venues recommended by SOS - 1 2 3 4 5 6 7 8 9 10 Skills displayed by SOS contact - 1 2 3 4 5 6 7 8 9 10 The time taken by SOS to respond was acceptable - Yes No Overall Satisfaction with SOS - 1 2 3 4 5 6 7 8 9 10 Would you recommend SOS to others - Definitely would not Probably would not Maybe Probably Would Definitely would Any other comments?

Venue: Please rate the venue on a scale of 1-10 (where 10 is excellent) The venue's understanding of your objectives - 1 2 3 4 5 6 7 8 9 10 Your initial impression of the venue - 1 2 3 4 5 6 7 8 9 10 Friendliness and helpfulness of the staff throughout the event - 1 2 3 4 5 6 7 8 9 10 Technical facilities and support to match your requirements - 1 2 3 4 5 6 7 8 9 10 Meeting room size, comfort, environment and temperature - 1 2 3 4 5 6 7 8 9 10 Bedrooms and accommodation - 1 2 3 4 5 6 7 8 9 10 Food and Beverage - 1 2 3 4 5 6 7 8 9 10 Leisure Facilities - 1 2 3 4 5 6 7 8 9 10 Invoicing - 1 2 3 4 5 6 7 8 9 10 Value for money - 1 2 3 4 5 6 7 8 9 10 Overall Satisfaction with the venue - 1 2 3 4 5 6 7 8 9 10 Would you recommend this venue to others? - Definitely would not Probably would not Maybe Probably Would Definitely would Any other comments?

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